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Services

Preventive maintenance, repair, seminars and technical support, with high-tech equipment and trained personnel. Everything that comes after the machine reaches the floor.

Agencia J.E. Handal genuine spare parts warehouse
Six Agencia J.E. Handal technicians around an industrial sewing machine, adjusting it together in the warehouse

The sale does not end at delivery: we see the installation and the start-up through.

For example

  • Highly trained staff to resolve problems with your apparel equipment.
  • 100% genuine spare parts backed by the manufacturer's own warranty, from the largest inventory in Central America.
  • Technicians certified and licensed by the brands we distribute, accompanying the installation of your new apparel equipment.
  • On-site technical training and seminars for your staff.

Value added

02

End-to-end advice

We recommend the right equipment for the project, not the most expensive one in the catalog.

  • We evaluate the operation and the garment before proposing a machine.
  • More than 75 years of garment-manufacturing experience applied to the project.
  • A single supplier for sewing, cutting, finishing, automation and spare parts.
03

Quality and services

Support after the sale, not only during it.

  • Installation and commissioning of new equipment.
  • On-site preventive maintenance, repair and troubleshooting.
  • Genuine spare parts available for the equipment installed.
04

Garment construction

We help define how the garment is built and which equipment should build it.

  • Analysis of the operation and the sewing sequence.
  • Recommended attachments and folders for each step.
  • Trials with the customer's own fabric and garment.
Seal: certified technical staff, quality

Our technicians accompany the installation of new equipment and train your staff on site.

Questions

Does technical service end when the machine is delivered?

No. We support installation and start-up, and we stay afterwards: preventive maintenance, repair and support from our own technicians, trained by the brands we distribute. The sale does not end at delivery.

Do you keep genuine spare parts in stock?

Yes. We hold the largest genuine spare parts inventory in Central America, so a stopped machine does not wait weeks for a part. They are the manufacturer's own parts, not equivalents — which is what protects the warranty and the machine's working life.

Do you help choose the machine before buying it?

Yes, and we recommend the right equipment for the project, not the most expensive in the catalogue. Tell us which operation you need to solve and at what volume; with more than 75 years in garment manufacturing, that is enough to propose the configuration that fits.

Tell us the brand, the model and what it is doing wrong. The more specific the message, the faster the right answer arrives.